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Randolph Goods
Privacy Policy
At Randolph Goods, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, randolphgoods.com, or make purchases from our luxury bags collection.
1. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
- Personal Information: Name, email address, shipping address, billing address, phone number, payment information (such as credit card details), and other identifying information.
- Usage Data: Information on how you navigate and use our website, including IP address, browser type, operating system, and browsing history.
- Cookies: We use cookies and similar tracking technologies to enhance your user experience and monitor the performance of our website. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and returns.
- To communicate with you about your purchases, order status, and customer service inquiries.
- To send you marketing communications, special offers, and promotions (you can opt out at any time).
- To improve and personalize your shopping experience.
- To ensure the security of our website and prevent fraudulent transactions.
- To comply with legal requirements and resolve any disputes.
3. How We Protect Your Information
We take the security of your personal information seriously and use a variety of technical, administrative, and physical safeguards to protect it. However, please be aware that no method of transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies who assist us in operating our website, processing payments, delivering packages, or providing other services necessary to fulfill your orders.
- Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information, subject to certain legal exceptions.
- Opt out of marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under the age of 13, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.